Customer Service

Simply Soaps are obviously committed to providing you with the finest service, and we want to get better, so if you have anything you want to share.. .



Shipping & Delivery

We will endeavour to get your order to you within 2days of receipt of order

UK mainland orders prices are £2 for up to 3 items £3.50 for 4 or more.

Orders over £50 sending to UK mainland are FREE!

European and Worldwide rates are worked out at the shopping cart.

For orders weighing under 2kilos we use Parcel Force

For orders over 2kilos we will send your package via UK Mail.

If your address is hard to find, or you have any special delivery requirements, please let us know, as we want you to recieve your package ASAP!.


Privacy & Security

Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used. Note, the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites..

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

* By E-Mail: [email protected]
* By Phone: 01603 720869

We reserve the right to make changes to this policy. Any changes to this policy will be posted..


Returns & Replacements

We at simply soaps offer a no nonsense returns guarantee for our customers.

If you are not completely satisfied with your products please contact us.

Via email [email protected] or telephone 01603 720869.

Items must be returned within 15 days of receipt.

All items must be returned unused and in the original containers.



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